troubleshooting Question

can't boot from CDROM to reinstall windows xp home

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charschFlag for United States of America asked on
DesktopsWindows OSMicrosoft Legacy OS
16 Comments1 Solution258 ViewsLast Modified:
I am trying to clean up a friends PC that was full of spyware and some viruses.  The PC is a Dell dimension 2400 w/XP home.  I am trying to reinstall xp home from scratch to begin new but I cannot get the pc to boot from CDROM or from floppy after making the appropriate changes in the BIOS. suspecting something might be wrong with the BIOS i have even pulled the battery out to reset back to factory defaults. that did not work. I even tried booting from USB but that won't work either. I can't update the BIOS because you need to boot from floppy to do that.  I'm stuck. please help!!!

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