Hi, we have Brightstor 11.5 on all servers, which run Windows server 2003 and Exchange 2003, however the Alerts have suddenly stopped, nothing for any of my 12 servers (all in different sites) last night. I did apply SP2 and Windows patches to some of these servers over the weekend, and the alerts worked on Tuesday and Wednesday, but not last night. The only difference is that last night's backup was the Month End, but its all part of the "5 day weekly full with GFS enabled".
Also, I use a domain with a primary and secondary server in BAB, I have a few very old decommissioned servers still listed, how do I get rid of them?
To remove old servers from being listed go into the registry
hkey local mach/ software/ software/computer associates/brightstor arcserve backup/discovery table
and they will be listed under there. You can delete the ones you want or the whole thing. The Discovery service maintains it and will rebuild the list.
For the Alerts,
check the job configuration to make sure it is still setup
ck activity log for errors on it
ck firewalls/switches to see if alert traffic is being filtered out
ck alert activity log program files\ca\shared components\alert
ck alert service and arcserve message engine service to make sure they are still running
from the alert manager try sending test alerts
try different kinds of alerts to see if it is a problem with that specific type of alert instead of alert in general