Norton Ghost boot to network drive error net5733

I need more information in order to give you a better answer. Also note that computer A is going to be the new laptop and computer B is going to be the one that you are getting the image from

1 - This new laptop, what brand, and model is it. Does it already have an OS that you are just wanting to ghost over??

2 - How are you trying to ghost it? For example, did you install ghost on computer B and create a share that you are trying to connect to though a mapping with computer A when it boots into ghost? Did you create a boot disk for computers A nic and then a separate one for computers B nic. Also did you include static IP's when creating the boot disk so that the computers could talk to each other.

3 - At exactly what point are you getting the error. (must be very specific)

Sorry to ask for so much information but this will get things started. The question you asked is just way to vague for me to give a good answer or to even tell what you are doing. Ghost can be very specific about what it likes and what it doesn't like and if you don't have everything just right it want take. If you would kindly give me some more information I will see what I can do.

Justin

1.I have a Dell Latitude D420 with Win XP SP2 that I am trying to ghost an image of to a network share .

2.I am using a Boot disk that maps to a network share from the new computer to the server where I plan to save the image.

3. When I boot the new computer with the floppy disk it brings up the error immediately.

Thanks

2 - Did you create the boot disk from inside of ghost (The wizard)?? Do the boot disk assign the nic an static ip address? Are you trying to boot off the floppy but let the nic get its ip though DHCP?


Is the floppy disk drive for the laptop external to the laptop (Do you have a USB cable running from the floppy drive to the laptop. If so try to remove the CD-rom that is in the laptop and put the floppy drive in its place. Make sure the bios recognizes it and then try that way. The usb cable may be causing you problems.

Justin

The floppy was created through the wizard. I tried with their Broadcom driver and then added the latest version of the driver and created another boot disk with that. Neither option worked.
I am trying to boot from the floppy the ip is assigned by DHCP
It is an external drive with USB. The D420 does not have any built in optical drives as it's too small. I have no option but to use the external drive.

Ok sometimes with Ghost you cannot use the Windows driver, but instead you have to use the Dos driver. You can go to the link below and download the Dos NDIS2 driver. Unzip the driver and recreate the boot disk using that driver.
http://www.broadcom.com/support/ethernet_nic/netlink.php

Also when you recreate the boot disk make sure you use a static ip, do not let DHCP assign the IP.

Also does Ghost 6.5 wizard not allow you to create a image over the network from Windows (By this I mean you do all of the configurations in the wizard and when you are finished the pc will reboot and it will ghost the drive over the network for you??

Hope this helps,

Justin

I have used the driver you advised and tried to ghost from my computer (a Dell D600 with Ghost installed) to the network (no floppy disk involved). My computer has the same NIC. I have also tried this driver with a D630 (same NIC) booting from a floppy and from Ghost installed on the computer.  I see a 1kb file created and the ghost application flashes on the client computer after the reboot, then the operation fails. Do you want the log file? This is changing the parameters of my query so let me know if that is not allowed...

Ok, First are you saying that the ghost application flashes when you use the floppy disk and also when you don't. (As per how you stated above).

Second, As I asked in the post above, if you have ghost already installed you shouldn't need the floppy disk.
Is there an option in the wizard that allows you to do a "Backup". For example you should be able to look under Ghost Basic on the left hand side and then in the middle you should have an option to "Backup". This option will allow you do what I think you are trying to do without going though the hassle of having a boot able floppy.


Third, I am also assuming that this time you used a static ip address like I posted above. If not that could be part of your problem, or it may be related to the network driver. Usually when it flashes like that it is because of an issue with the network driver. I may still have to dig some more and find you yet another dos driver.

Yes, If you could post the log file that would help.

Good Luck,

Justin

I tried both methods, booting from a floppy and from Ghost. Neither option worked. Booting from Norton through the backup wizard. I am not using a static IP address as I have always used DHCP previously without an issue and don't really want to start using fixed ips. I think it is an issue with the nic driver but have no idea how to troubleshoot this. I will try to find a laptop with a different nic to see if I can make that backup over the network. I will also try the fixed ip on a laptop with the broadcom card.

Thanks
Sheila

Here's the log:
BackupOperation 0

-- GHOST\GHOSTERR.TXT ---------------------------------------------------------

*********************************
Date   : Wed Jun  6 16:10:19 2007
Error Number: (40213)
Message: @FIND could not find the image file 'SHEILA\070606~1.GHO' on your system. You may need to load additional drivers to access the drive containing 'SHEILA\070606~1.GHO'
Version: 2003.775 (Aug 14 2002, Build=775)
Command line arguments: -igb -z1 -imgdescfile=\ghost\imgdescp.txt -wizard -clone,mode=create,src=@GF86aaeb55-3b15-4d38-aef3-1db8c22beea7,dst=@FIND[ID:1002721]\Sheila\070606~1.GHO -ghwrap
Active Switches :
       AutoName
       Sure
ProgMode            : no progmode
PathName            :
DumpFile            :
DumpPos             : 0
File64 buffersize   : 0
FlagImplode         : 2
FlagExplode         : 0

Operation Details :
  Total size.........0
  MB copied..........0
  MB remaining.......0
  Percent complete...0%
  Speed..............0MB/min
  Time elapsed.......0:00  
  Time remaining.....0:00  

Program Call Stack
Generic_Abort
CheckCloneSwitches
ProcessArg
GetArguments
sub_main
main

Call Stack
  0x0023b4f7
  0x0006b0af
  0x0006a35c
  0x0006a1d1
  0x0006b873
  0x000084c3
  0x0000a4cb
  0x0000d03e
  0x00010831
  0x00010afb
  0x000040bf
  0x0000370b
  0x00248bf8
End Call Stack


Start heap available: 59965440
Cur   heap available: 59834368
Total Memory:         65994752

Conventional Memory
Inital Conventional Memory Size = 289504
Current Conventional Memory Size = 255984
Allocated
   1024 DpmiDjgpp.cpp:59
  33504 ghost.cpp:911
Free
     64 GetDriveType.cpp:89

Fat details:

NTFS details:
----------------

NTFS Global Flags:
----------------
       contiguousWrite=1 forceDiskClusterMapping=0
       inhibitCHKDSK=1 ignoreBadLog=1 ignoreCHKDSKBit=1
       enable_cache=0 xfrbuflen=0
       last_attr_type = 0
----------------

Disk Info :
  remote.............0
  drive..............0
  sectors_used.......0
  estimated_used.....0
  pemax..............0
  Version............0

 # Ord Boot Id Ext First    Num      Last     Used     NTFS

Disk Info :
  remote.............0
  drive..............0
  sectors_used.......0
  estimated_used.....0
  pemax..............0
  Version............0

 # Ord Boot Id Ext First    Num      Last     Used     NTFS

Drive 128 Hitachi HTS541040G9AT00       MPB2PAX2FYBVLM

Int 13h
Total Sectors     16450560
Bytes per Sector  512
MB                8032
Cylinders         1024
Heads             255
Sectors per Track 63

Extended Int 13h
Total Sectors     78140160
Bytes per Sector  512
MB                38154

IDE using PIO
Total Sectors     78140160
Bytes per Sector  512
MB                38154
Cylinders         16383
Heads             16
Sectors per Track 63

IDE using UDMA (Active)
Total Sectors     78140160
Bytes per Sector  512
MB                38154
Cylinders         16383
Heads             16
Sectors per Track 63

Remote Drives
AsyncIo : 0
Image Devices

Key      A:
Path     A:
Desc    
Type     Floppy

Key      C:
Path     C:
Desc     [-VPSGHBOOT-]
Type     Disk

Key      @CD-R1
Path     @CD-R1
Desc     SONY    DVD+-RW DW-D56A
Type     DVD


*********************************
-- GHOST\GSCRIPT.TXT ----------------------------------------------------------

[BackupOperation]
AlreadyProcessedFile = YES
BeginTimeParam = Wed Jun  6 16:10:19 2007
CompressionParam = 1
DestFingerprintParam =
EndTimeParam = Wed Jun  6 16:10:21 2007
ExecutionStateParam = ExecutionFailed
FileIdParam = 1002721
PathParam = \Sheila\070606~1.GHO
RealNetworkPath = \Sheila\070606Sand.gho
SourceFingerprintParam = 86aaeb55-3b15-4d38-aef3-1db8c22beea7
UseImageDescriptionParam = YES
UseLFOParam = NO
WindowsPathParam = Z:\Sheila\070606Sand.gho

-- GHOST\ARGS.TXT -------------------------------------------------------------

 -igb -z1 -imgdescfile=\ghost\imgdescp.txt -wizard "-clone,mode=create,src=@GF86aaeb55-3b15-4d38-aef3-1db8c22beea7,dst=@FIND[ID:1002721]\Sheila\070606~1.GHO" -ghwrap
-- AUTOEXEC.BAT ---------------------------------------------------------------

@echo off
SET PATH=C:\GHOST;C:\
SET PROMPT=To return to Windows, type ghreboot and press Enter.$_$p$g
SET TZ=GHO+00:00
SET PATH=\NET;%PATH%;
SET TEMP=\
SET TCPHELP=\NET
SET ETCDIR=\NET
if "%CONFIG%" == "WINDOWS" goto WINDOWS
\NET\NET START
\NET\NET.EXE USE Z: "\\ukh-eu-dc-01\ghost$"
MOUSE.COM
CD \GHOST
GHWRAP.EXE
goto EOF

:WINDOWS
\GHOST\GHREBOOT.EXE

:EOF
-- CONFIG.SYS -----------------------------------------------------------------

[MENU]
menuitem=GHOST,Run Norton Ghost Dos Operation
menuitem=WINDOWS,Return to Windows without running Norton Ghost
menudefault=GHOST,3

[GHOST]
DEVICEHIGH=HIMEM.SYS
DOS=HIGH,UMB
LASTDRIVE=Z
DEVICEHIGH=\NET\PROTMAN.DOS /i:\NET
DEVICEHIGH=\NET\B57.dos
DEVICEHIGH=\NET\NTSTS.DOS
DEVICEHIGH=\NET\DLSHELP.SYS

[WINDOWS]

Here is a link to a different driver, I found out that the model laptop you have actually has a Network: Broadcom 5721 nic in it. This is from the specs on Dells site so if your nic is different please let me know because that will make a big difference. There are a large variety of 57xx drivers out there, but this link is to the one for the 5721 driver. Which appears to be the one you have. Download the Dos NDIS2 driver and try that one. http://www.broadcom.com/support/ethernet_nic/netxtreme_server.php

I am still currently processing your log file, but I wanted to get this other driver to you so that you could try it. Also I am aware that you don't want to use static ip because have may not have had any trouble with them in the past, but for trouble shooting purposes only that is why I am asking you to use the static ip for now.


Good Luck,

Justin

Hey sand80 did that other driver I gave you the link to work...?


Justin

Hi, The driver didn't work. I did try everything you suggested but no success. I purchased the latest version of Ghost and that has worked without a problem with the network cards.
Thanks for all your help and advice.

Sheila

Sand80, I am glad that you found another method for your issue. I am sorry that I could not have been more help to you. Wish you the best.

Thanks,

Justin