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Help set up Exchange 2003 SP2 OTA sync

Joe Rud
Joe Rud asked
Last Modified: 2010-03-06
Can someone point me in the direction of setting up direct push email with Exchange 2003 SP2 (for WM5 smartphones (and PalmOS if possible))?

I know its possible, and my boss has tasked me with gathering info on it, but I have no experience with Exchange.  Currently we are forwarding email to a third party provider (earthlink) then downloading to phones via POP3, and we want to cut out the middleman.

I've come across some informational links regarding it capabilities:

But nothing on actually setting this up.
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Joe RudSystems Administrator


Could use some info on the handheld side of this as well.
Donnie4572IT Manager

Windows mobile 5 uses active sync and directly connects to exchange while Palm OS uses wireless sync loaded on the PC.

Blackberry is the only device that is capable of "push"....MS does boast of having push technology with their new active sync but it is not actually push. For active sync, the sync is initiated from the handheld. For the blackberry/BES...sync is initiated from the server.

Active sync is stable and reliable and somewhat easy to manage. Blackberry is very reliable and has solid manageability. Avoid Palm OS sync devices at all cost because they have a host of sync issues. (my opinion of course based on my experiences)

The setup of the hand held will very depending on technology and device used and security policy.

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Do you have Exchange already or not?
There are plenty of guides on setting up the process, but it depends what you need.

From a prerequisites point of view all that you need is a Windows Mobile 5 device with the MSFP update and preferably a commercial SSL certificate, along with a permanent connection to the internet.

If you gave some idea of what you were actually looking for then we may be able to provide more information than the overviews that you have already seen.

Joe RudSystems Administrator


Yes, we have Exchange 2003 XP2 up and running.  We also have a few WM5 devices around to play with, not sure if they have the MSFP update, but I'll look into it.
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Joe RudSystems Administrator


Thanks, Sembee, that info in that link was what I was looking for.

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