jafar54
asked on
Physical and Logical disk counters missing on several 2000 servers!
Hi there
We have several Windows 2000 server that have the following problem: both the pysical and logical disk counters are missing. All these server have both local discs and fibre attached SAN disks. I have tried quite a few suggestions on a VM snapshot of one of the production servers, including the following:
1. the diskperf -n and diskperf -y
2. various hotfixes replacing or rather updating perfdisk.dll
3. loading the rollup to SP 4 for 2000 server
4. manually reinstalled the perfom libraries
5. the option of disabling the offending dll is not an option as we need the counters.
6. uninstalled SAN software
We built a new physical 2000 server....everything works fine. We have tried to "break" it, in terms of "losing" the disk counter, but no luck thus far, including wondows updates, SAN HBA software, ect. We are now going through the process of applying missing hotfixes, but no luck thus far.
By the way, the HBA's are Qlogic.
We are coming to the end of the road, and would appreciate any help. Has anyone experienced such problems??
Jafar54
We have several Windows 2000 server that have the following problem: both the pysical and logical disk counters are missing. All these server have both local discs and fibre attached SAN disks. I have tried quite a few suggestions on a VM snapshot of one of the production servers, including the following:
1. the diskperf -n and diskperf -y
2. various hotfixes replacing or rather updating perfdisk.dll
3. loading the rollup to SP 4 for 2000 server
4. manually reinstalled the perfom libraries
5. the option of disabling the offending dll is not an option as we need the counters.
6. uninstalled SAN software
We built a new physical 2000 server....everything works fine. We have tried to "break" it, in terms of "losing" the disk counter, but no luck thus far, including wondows updates, SAN HBA software, ect. We are now going through the process of applying missing hotfixes, but no luck thus far.
By the way, the HBA's are Qlogic.
We are coming to the end of the road, and would appreciate any help. Has anyone experienced such problems??
Jafar54
ASKER
We discovered the problem......
It was the Windows Management Instrumentation Driver Extensions service that was disabled, as well as the following DWORD reg key that needed to be reset to 0:
HKEY_LOCAL_MACHINE\SYSTEM\
Thanks.... maybe this will be usefull for anyone else
:)
Jafar54
It was the Windows Management Instrumentation Driver Extensions service that was disabled, as well as the following DWORD reg key that needed to be reset to 0:
HKEY_LOCAL_MACHINE\SYSTEM\
Thanks.... maybe this will be usefull for anyone else
:)
Jafar54
ASKER CERTIFIED SOLUTION
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check out bio's versions on the new server you built and the productions servers, HBA's, raid cards the whole lot. see if there is a difference? how old are the servers what make model?