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Outlook 2003 Digital Signature & Encryption  default "Reply" settings disappearing

knowital
knowital asked
on
836 Views
Last Modified: 2013-12-04
OS: XP Pro
Software: Office 03 w/current SPack.
No errors, no warnings.

Scenario: when I replied to digitally signed and/or encrypted emails, my reply message NORMALLY automatically contained the same level security settings without me having to do anything. Since yesterday, I have to manually check to add the settings. I've replied to a couple of emails unencrypted where they were sent to me encrypted.

Question: How is this possible? How do I ensure this doesn't occur without having to manually check reply settings each time?
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Commented:
You may have already done this but, check the settings on the Security tab under Tools>Options.
Maybe an office update inadvertently defaulted them.

Author

Commented:
no, they aren't defaulted. To my knowledge, "REPLIES" return to sender with whatever settings messges were sent with, unless you manually uncheck digi-signature or encrypt options.

Side note [same subject]: Spoke w/another well versed IT / Exchange colleague who states he also has users who DO NOT encrypt /digitally sign their messages, but when people receive messages from certain users, many times the blue encrytion icon appears, yet receivers can open the messages without being prompted for credentials and when he remotes in and looks at teh messages, encryption is indeed, NOT selected, yet the message, when closed, still has the encryption icon.

Author

Commented:
to clarify: I didn't Intentionally uncheck encryption on the encrypted messages, I just clicked REPLY and the messages both returned to the sender, UNencrypted. Trying to determine any MS Office bugs / Exchange bugs that can or do cause this to occur.

Commented:
I haven't heard of any known issues like this. Sorry I couldn't be more help but I am just starting to get into the digital signature stuff.

Author

Commented:
No problem - appreciate the input. Someone told me that Detect and Repair fixes this issue, but they have no idea why/how/what the cause is--that's what I am really trying to nail down. This is a HUGE security risk on any network.

Commented:
Someone here will likely either provide you the answer or information that leads you to find it. If you get it resolved be sure to post back as I'm sure others will encounter this as well.

Cheers
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