go95
asked on
MAC OS X Reinstall Help
Hello,
I have a MAC laptop running MAC os X. I was performing an update and the laptop froze. Now when it reboots it hangs on the MAC os X screen during bootup and does not completely load. In an attempt to fix the problem I placed the OS CD in the computer and booted to it. I performed a VERIFY and a REPAIR and this did not fix the problem. I still hang on the MAC OS X screen during boot. How do i fix this? Is there a different tool that i should be using? It is now my understanding that I need to reinstall the OS. I have alot of important data and work files on the laptop. How can I back up the data before reinstalling or how can I reinstall without loosing the data?
Thanks
I have a MAC laptop running MAC os X. I was performing an update and the laptop froze. Now when it reboots it hangs on the MAC os X screen during bootup and does not completely load. In an attempt to fix the problem I placed the OS CD in the computer and booted to it. I performed a VERIFY and a REPAIR and this did not fix the problem. I still hang on the MAC OS X screen during boot. How do i fix this? Is there a different tool that i should be using? It is now my understanding that I need to reinstall the OS. I have alot of important data and work files on the laptop. How can I back up the data before reinstalling or how can I reinstall without loosing the data?
Thanks
ASKER CERTIFIED SOLUTION
membership
Create a free account to see this answer
Signing up is free and takes 30 seconds. No credit card required.