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Corporate Symantec AntiVirus Can't Get Through Watchguard Firewall

Last Modified: 2013-11-22
Hi Experts,

I am having a problem getting Symantec Corporate Version of Live Update to work. It used to work until last month, but now the updates seem to can't get through our existing Watchguard firewall.  My Watchguard firewall is not being very helpfull since it's not giving me any error messages in the log. I went ahead and installed a regular version of Symantec AntiVirus on my computer so I could see if it gave me any error messages. I get the error LU1814 Live Update could not retrieve the update list when I try to update my virus definitions.

Any help would be appreciated.

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Creating the new filtered HTTP Service worked. Thanks a bunch!

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