jmattson30
asked on
Trying to find out why Word attachments are saved in the OLK7D folder, and why I can't navigate to it.
Hi,
I need help in resolving a mystery. When anyone has an email with a Word 2003 Small Business Edition document attachment, and it is opened up by double clicking, after making changes to the document and choosing save or save as it is saved to the following location: c:\documents and settings\Userid\Local Settings\Temporary Internet settings\OLK7D or OLK2D. If the attachment is right clicked on from the open email message, then save or save as stores it in the expected default folder My Documents. Why is it saved in OLK7D after double-clcking the attachment to open it? Also is this normal? When trying to navigate to the files saved in this location all I can get to is Temporary Internet files but cannot see the OLK7D folder. I am using Exchange Small Business Server R2 and the workstation(s) are Windows XP SP2. I appreciate any help in resolving this.
Thanks!
I need help in resolving a mystery. When anyone has an email with a Word 2003 Small Business Edition document attachment, and it is opened up by double clicking, after making changes to the document and choosing save or save as it is saved to the following location: c:\documents and settings\Userid\Local Settings\Temporary Internet settings\OLK7D or OLK2D. If the attachment is right clicked on from the open email message, then save or save as stores it in the expected default folder My Documents. Why is it saved in OLK7D after double-clcking the attachment to open it? Also is this normal? When trying to navigate to the files saved in this location all I can get to is Temporary Internet files but cannot see the OLK7D folder. I am using Exchange Small Business Server R2 and the workstation(s) are Windows XP SP2. I appreciate any help in resolving this.
Thanks!
johnb6767
It is a superhidden folder, that can only be navigated to it by another, not logged in user. You can reach it from the network, or you can reach it by typing the path to it....
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And yes, it is normal....
ASKER
Thanks for the info, but is there a way to make it save to the My Documents folder? What is this superhidden folder for? Is it normal?
"c:\documents and settings\Userid\Local Settings\Temporary Internet settings"
Then add \content.ie5\olk7d
The Content.ie5 folder is another superhidden folder you cant navigate to.....
Then add \content.ie5\olk7d
The Content.ie5 folder is another superhidden folder you cant navigate to.....
Yes it is normal behaviour for the Temporary Internet Files....
And you can change the path in the registry.....
And you can change the path in the registry.....
I would recommend that you do not change this to your "My Documents" folder - if you do, that folder will quickly be filled with all kinds of junk attachments that you open from outlook (not just save, ANY attachment you *open* will be saved there)
The problem is that you don't actually open the word document from the email, outlook saves it somewhere, then links you to that. It shouldn't be a problem, but people get into the habit of just hitting save, and it all goes down hill. Getting into the habit of saving anything you will work on is the only workable solution in my experience
-red
The problem is that you don't actually open the word document from the email, outlook saves it somewhere, then links you to that. It shouldn't be a problem, but people get into the habit of just hitting save, and it all goes down hill. Getting into the habit of saving anything you will work on is the only workable solution in my experience
-red
I usually just create a shortcut to it on people's desktop.....That way you dont have to mess around with registry updates and all, just to redirect it.....
My solution to this is usually user education - if you open it and work on it, save it somewhere else.