Link to home
Start Free TrialLog in
Avatar of mikeleahy
mikeleahy

asked on

remote access and email issue

hi
i have exchange 2003  , users have laptops for remote access.

when i connect in remotely and open outlook, a username and password prompt appears, i then put in the users creditentials. it then comes back with a prompt saying exchange\username ???     why is this happenind
Avatar of amaheshwari
amaheshwari
Flag of India image

You need to provide username as domain\username and password...
Avatar of mikeleahy
mikeleahy

ASKER

i do that, i.e. domain\username and then it comes back again saying exchange\username
ASKER CERTIFIED SOLUTION
Avatar of poweruser32
poweruser32

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Have you tried to create new outlook profile for any user ?
Check whether you are able to ping exchange server by name and IP...
i am able to ping server. username and password is unticked. have created new profile
is this vpn or rpc
vpn
was that the solution??