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How do the users on one of my Exchange 2003 servers send email messages to a phone or other handheld device?

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Last Modified: 2010-04-18
How do the users on one of my Exchange servers send email messages to a phone or other handheld device?
This seems to my like a silly question since they are all sending to an email address, it should go out fine.

I have users in Europe who are trying to send email to a pager in the US.  The email seems to go out fine, but it never gets to the pager.  If they send from an external email account like Yahoo or GMail it gets to the pager with no issues.
Below is my Exchange and Windows layout.  Any Assistance would be greatly appreciatted, thanks in advance.

USA
2- Exchange 2003 Servers with SP2 / Windows 2003 with SP1 / Active Directory

Europe - the users that can't send to the pager are on the Europe server.
1 - Exchange Server with SP2 / Windows 2003 with SP1/ Active Directory
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It appears that our Symantec Gateway was somehow being viewed as spam on the other end.  We implemented a Barracuda and now everything works fine, with the proper MX records, etc.  Thanks all for your efforts.
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