Link to home
Start Free TrialLog in
Avatar of extron
extronFlag for United States of America

asked on

Mail delivery issue: unknown RCPT TO response: 451

Hello, we have a customer that is unable to send us email, but they state they have not had trouble with other companies.  Our mail goes through a spam filtering service first and their tech support indicates:
"The error they are seeing is because their server is responding too slowly to the smtp commands. Our servers timeout after 60 seconds of no response.
This is not something that is adjustable"
I performed the following test at dnsstuff.com and received:
Could not connect: Got an unknown RCPT TO response: 451-74.53.59.133 is not yet authorized to deliver mail from 451.  Please try later.

This appears to be an authentication problem, but can anyone shed more light on the subject so we can inform our customer accordingly?

ASKER CERTIFIED SOLUTION
Avatar of Andrew
Andrew
Flag of United States of America image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Forced accept.

Computer101
EE Admin