We help IT Professionals succeed at work.

Outlook 2003 - embedded image - red x - ok when forwarding

fitzpab
fitzpab asked
on
10,674 Views
Last Modified: 2012-08-14
Hello,
I am stumped on this.  I've spent some hours researching fiddling with setup.  I have a user who gets RED X where an image should be.  When he forwards it, you can see the image in the forwarding window and some user's can see it when receiving it (except for him).   HTML format, word 2003 as email editor.  Computer is patched.  Windows Vista with office 2003 professional.  You don't get prompted to download the pic as it is embedded.  the techrepublic post below was exactly my problem but nobody there found a solution either.

https://www.experts-exchange.com/Software/Office_Productivity/Groupware/Outlook/Q_21793201.html?sfQueryTermInfo=1+%22outlook+2003%22+embed+pictur+red+x
http://techrepublic.com.com/5208-6230-0.html?forumID=50&threadID=194436&start=0

Any help would be highly appreciated.
Thanks,
Berne

Comment
Watch Question

Commented:
This one is on us!
(Get your first solution completely free - no credit card required)
UNLOCK SOLUTION

Commented:
Hi fitzpab,

Ignor the pdfs comment in my previous post. I meant to say images.

cheers,
frankco

Author

Commented:
Frankco,
That was it!   Thanks!   I ended up just clearing the whole temp folder which in vista is under c:\users\%user%\appdata\local\temp which I could see after showing hidden.  
Good job!
-Berne

Commented:
This worked for me too! I was skeptical, but it worked in XP with Office 2003.
Does anyone have a permanent fix for this? This fix does work but after a month or so we have users who have to continuously have to empty the users OLK folder.
Thanks

Gain unlimited access to on-demand training courses with an Experts Exchange subscription.

Get Access
Why Experts Exchange?

Experts Exchange always has the answer, or at the least points me in the correct direction! It is like having another employee that is extremely experienced.

Jim Murphy
Programmer at Smart IT Solutions

When asked, what has been your best career decision?

Deciding to stick with EE.

Mohamed Asif
Technical Department Head

Being involved with EE helped me to grow personally and professionally.

Carl Webster
CTP, Sr Infrastructure Consultant
Empower Your Career
Did You Know?

We've partnered with two important charities to provide clean water and computer science education to those who need it most. READ MORE

Ask ANY Question

Connect with Certified Experts to gain insight and support on specific technology challenges including:

  • Troubleshooting
  • Research
  • Professional Opinions
Unlock the solution to this question.
Join our community and discover your potential

Experts Exchange is the only place where you can interact directly with leading experts in the technology field. Become a member today and access the collective knowledge of thousands of technology experts.

*This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

OR

Please enter a first name

Please enter a last name

8+ characters (letters, numbers, and a symbol)

By clicking, you agree to the Terms of Use and Privacy Policy.