We help IT Professionals succeed at work.

HPLJ 2430n strange printing behavior with Access report

Last Modified: 2013-12-15
The printer is an HPLJ 2430n on a novell 6.5 sp6 network using ndps.
There is one strange problem with an access report.
There is one text box that sits behind a few other txt boxes on this report. These are all transparent so when there is nothing in them
the one that has the data in it will show up on the report.
This works on all printers except this one 2430n.
It will not print the txt box we need to show. I have moved around the other txt boxes and that is when i realized
that one of them is sitting on top of it and not allowing the txt tyo show.
Just a strange problem that I'm not sure if I am explaining it clearly enough. Please let me know if I'm not.
I have printed this same report on 3 other printers and it works as it should.
The print preview always shows what it should print.
I have upgraded the drivers, tried pcl5e and 6
anyone have a clue?

Watch Question

Given that the problem lies with the HPLJ 2430n printer and not with the other printers can I assume that this HPLJ 2430n printer is the only printer that is using a network (jet direct) network card connection?

If this is the case then the problem lies with the printer driver.
HP does not list Netware as a compatible network for this printer in the

In specification of HP LJ 2420/2430 with "n" (jetdirect inside) it is said
it works with NetWare 3.2, 4.2, 5.x, 6.x. However nowhere anything about

Checking their website it looks like it will work with NDPS and
Novell printer gateway.

Give HP support a cal regarding the problem


All our printers use Jet direct cards
The problem is most definatly the printer driver. I have swapped the driver with another model HP printer
and that reports prints out correctly useing the 2430n. The driver was for a 1320 printer.

I dont understand your post. are u telling me it is supported or not?
A call to HP  is a last resort. Thats why i posted on EE.
Anyone else have an idea?
DatabaseMX (Joe Anderson - Microsoft Access MVP)Database Architect / Application Developer
Top Expert 2007

Have you tried uninstalling, then reinstalling the Printer?

This one is on us!
(Get your first solution completely free - no credit card required)
This one is on us!
(Get your first solution completely free - no credit card required)


I am going to call HP.
I installed the printer via tcp ip and same problem.

ZuZu: It is a bound Object Frame that is causing the problem. But it is set to transparent and it is working properly
because a print preview shows what it should.
Its only when you print that it doesnt come out.
I have to believe it a print driver prob.
Just a thought . . . Does the font that you are using have a substitution in the print driver?
If so, try changing the font in the Access report field to Ariel.


Its not the font. The Bound Object frame is infront of that text box.
I tried the ps driver for the 2430 and it worked...  but it causes problems
in another app.
Looks like im just going to modify the report so it prints out.

Gain unlimited access to on-demand training courses with an Experts Exchange subscription.

Get Access
Why Experts Exchange?

Experts Exchange always has the answer, or at the least points me in the correct direction! It is like having another employee that is extremely experienced.

Jim Murphy
Programmer at Smart IT Solutions

When asked, what has been your best career decision?

Deciding to stick with EE.

Mohamed Asif
Technical Department Head

Being involved with EE helped me to grow personally and professionally.

Carl Webster
CTP, Sr Infrastructure Consultant
Empower Your Career
Did You Know?

We've partnered with two important charities to provide clean water and computer science education to those who need it most. READ MORE

Ask ANY Question

Connect with Certified Experts to gain insight and support on specific technology challenges including:

  • Troubleshooting
  • Research
  • Professional Opinions
Unlock the solution to this question.
Join our community and discover your potential

Experts Exchange is the only place where you can interact directly with leading experts in the technology field. Become a member today and access the collective knowledge of thousands of technology experts.

*This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.


Please enter a first name

Please enter a last name

8+ characters (letters, numbers, and a symbol)

By clicking, you agree to the Terms of Use and Privacy Policy.