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Outlook Web Access redirects to OWA running on different server.

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Last Modified: 2009-01-19
I just installed a new Exchange 2003 server into an environment with an existing Exchange 5.5 server.  It went surprisingly well but I have an odd problem with Outlook Web Access.  For some reason when you try to access OWA on the new server it redirects you to the old 5.5 server.  I can't find anything in IIS that is specifically telling you to redirect though.  I would like the users on the new server to be able to use OWA on the new server - does anyone have any ideas why it is redirecting?
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Commented:
It will redirect to wherever the mailbox is - have you moved mailboxes to the Exchange 2003 server yet?

Author

Commented:
Yes, I've moved almost all of the mailboxes to the new server.  When you enter http://servername/exchange in your browser you immediately get redirected to http://oldserver/exchange - you never get to the point where you are prompted to login so I don't think it knows where your mailbox is at that point.
CERTIFIED EXPERT

Commented:
On the new server, confirm that the permissions are as follows for IIS;

http:/Q_22133939.html#a18397141

I am expecting an errant "integrated" tickbox in there is not letting you logon, making it more difficult.

The other thing you can do is try;

http://servername/exchange/mailbox

-red

Author

Commented:
Very interesting... if I put in the http://servername/exchange/mailbox I can log into the new OWA.  It still redirects to the old server if I leave off the /mailbox.  I'll go through and check permissions now.

Author

Commented:
Okay, it looks like I have found the line that is causing the redirect to the old 5.5 server.  In IIS under the Exchange website, on the Virtual Directory tab is this line:

A directory located on this computer  -- this radio button is selected
\\.\BackOfficeStorage\domain.com\\MBX  --  this is the local path  (the domain name has been replaced to protect the innocent.)

If I replace this line with a simple redirection to another website, then http://servername/exchange will redirect to that website.    Anyone know what this line represents and how I can change where it is pointing?
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