SGTRAY.EXE doesn't respond on shutdown

When shutting down, I occasionally get an application that doesn't respond, and I'm asked if I want to "End Now" or "Cancel".  The application is sgtray.exe.  Any ideas what's causing this?
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sgtray.exe is a utility from VERITAS Software Corporation which installs itself on the system tray bar, and serves to remind you to backup your files. This is a non-essential process. Disabling or enabling it is down to user preference.

 Click on Start-Run type MSCONFIG, click the STARTUP tab and remove that entry for Veritas or sgtray.exe. You can also  disable any other program not needed at startup

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