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DLL missing

I installed a program on a users machine and she is not receiving an error that PVcomm.dll is missing. This file is not missing as I can see it in the c:\program files menu. I even tried replacing the file with one I knew was good and still the error comes up. The only time the error doesn't show is when i log into the machine under the local admin account.
Because of this, I added the user as machine admin to see if it was a permission problem. It's not.

why would it open under a local admin account and not hers?

dragonjim

Have you tried providing the user full control to the install location?
-Does it work if you right click on the executable and select "RUN AS" (use administrator account).

johnb6767

FileMon for Windows v7.04
http://www.microsoft.com/technet/sysinternals/Utilities/Filemon.mspx

Do a runas on this app as an Admin, and launch the app as the user....

Set teh filter at teh top for Highlight: Access Denied

Then just look for the red bars, and you will see what needs to be opened up...

It might be trying to write to an .ini file or something...

johnb6767

RegMon for Windows v7.04
http://www.microsoft.com/technet/sysinternals/Utilities/Regmon.mspx

Same thing for this app, only for registry permissions....

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scrathcyboy

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johnb6767

Actually, that .dll can be anywhere granted it is in a registered System PATH, or in the applications OWN folder...