laptop Wiress fails when change SSID or add encryption to router

Posted on 2007-07-19
Last Modified: 2013-12-23
An old IBM laptop was connecting fine to a d-link di-624 router wirelessly. SSID was "default" and there was no encryption.

I changed the ssid and added wpa-psk. Then found out the laptop was old and used only WEP. so I changed wpa-psk to WEP.

When I tried to connect to the network, it never brought up the netork key dialog box -- instead, it said "Windows is unable to connect to the selected network".  But if I tried to connect to nehbor's networks, it did ask me for the network key.

Then it began not to see any wireless networks at all, off and on.  the signal strenght was high.

I dropped the firewall, and I removed encryptino from router. NO change.

So I installed a belkin usb wireless, it connected fine to the network. Until I added encryption back. THen no connect.

So I removed encryption and set the ssid back to "Default" nad uninstalled belkkin usb wireless.  Now the laptop connects fine again.

But we want encryptoin, and to change the name.

Waht could be causing this?
Question by:dgrrr
    LVL 63

    Expert Comment

    1) Get the latest BIOS and drivers from IBM

    2) Delete and recreate the network connection

    3) DIable or remove any other Lan connections / and NICs

    4) Use WEP for now, and with the latest drivers it may work

    I hope this helps !
    LVL 63

    Expert Comment

    What IBM laptop Model ?

    LVL 11

    Expert Comment

    Depending on the age of the laptop and its drivers, it may only support 40 bit (called 64) encryption. If this is the case then your WEP key would need to be 5 alpha characters or 10 hex characters. 104 bit (called 128) uses 13 alpha or 26 hex.  There was a time when some would only work with an alpha key and some would only work with a hex key.  You can check this by using the 64 bit key in both alpha and hex and see if it works.  Some routers let you have 4 WEP keys and you selected the one you wanted to use. If yours has this, make sure the key selected is the one you intend to use for the laptop.

    As mentioned, check for drivers updates also.

    If WEP is your only option, it is more secure to use the open than the shared method. Shared transmits your key in plain text, open does not.
    LVL 8

    Expert Comment


    Are you using Windows XP?

    A good place to start with is getting WPA2 installed (if it isn't already)
    Check in your d-link to see if WPA2 is installed.  if it isn't then I suggest you update the d-link firmware.

    Firmware is here:  (click on the correct image to download the file you need) D-link recommend you do this over a wired connection to your router as a safe precaution.

    I personally recommend that you uninstall any third party software that looks after your Wireless settings and use the built in XP features.

    Try setting it up as WPA2-PSK Date Encrytion:AES (in Networking connection>Wireless NIC properties>"Wireless Networks" tab.

    Try out these settings, it may take awhile to connect so let it sit there, give it about 15min if it doesn't connect sooner. Go make a coffee and come back later.  You may get a "Limited or no Connection" box appear, right click on your wireless nic in Network Connections and choose "Repair".  Again wait for a connection.  This usually is the case with may WLAN!  Just give half a chance to do something.  If theres still no connection then there must be something else at play.

    Author Comment

    The laptop in question is a IBM thinkpad type 2372, Windows XP SP2.

    Today I returned to the site, and I tried simply re-enabling the same ssid & security that I had done before (whic the laptop could NOT use):
    channel 6
    open system
    wep enabled
    wep 64bit
    key type HEX
    (There's only one key specified, not 4)

    ... AND it's working fine now, with NO other changes. Tthe laptop is connecting fine.  

    So the question is -- Do I simply wait and see if the problem recurs, OR do I go ahead and do the drivers / bios / WPA2 updates you guys mentioned... I'm reluctant to change anything if the computer is working fine - espedcially and OLDER laptop like this.  (I've often seen simple updates cause nightmare tech issues)

    What do you think?

    Author Comment

    PS -- does the fact that it's working now (for the time being) RULE OUT any of your suggested fixes?
    LVL 63

    Expert Comment

    I'm glad it is working.

    I would not change anything in this case.
    If you do decide to update, then I would definitely consider doing an image of the laptop drive beforehand.

    I hope this helps !
    LVL 1

    Accepted Solution

    PAQed with points refunded (250)

    EE Admin

    Featured Post

    Looking for New Ways to Advertise?

    Engage with tech pros in our community with native advertising, as a Vendor Expert, and more.

    Join & Write a Comment

    Today sees the launch of a new case study, focusing on BYOD technologies we have been working with for some time now.  But with the advent of 802.11ac wireless technologies and the story behind our landmark developments, we would like to share this …
    This subject  of securing wireless devices conjures up visions of your PC or mobile phone connecting to the Internet through some hotspot at Starbucks. But it is so much more than that. Let’s look at the facts: devices#sthash.eoFY7dic.
    This Micro Tutorial will show you how to maximize your wireless card to its maximum capability. This will be demonstrated using Intel(R) Centrino(R) Wireless-N 2230 wireless card on Windows 8 operating system.
    Viewers will learn how to connect to a wireless network using the network security key. They will also learn how to access the IP address and DNS server for connections that must be done manually. After setting up a router, find the network security…

    729 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    19 Experts available now in Live!

    Get 1:1 Help Now