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Incoming email resolving to an incorrect domain name

Medium Priority
315 Views
Last Modified: 2010-04-20
Why is it that on occasions that certain emails which we receive resolve to an incorrect address.  For example, we could receive an email from user@microsoft.com but on outlook it appears to the users as something different like user@unknowndomain.com or users@nodomain.com.

This is not preventing emails from being sent or received but would like to know how to resolve this from happening
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Commented:
This most likely has to do with information in the message header - The Friendly name as it is called is what is displayed at the top of the message. This is totatlly configurable by the sending client/server.

Post the complete header/message on here for one of the effected messages and we can make sure that is the case.

Author

Commented:
If it is configurable by the sender then we as the recipient would be unable to change it?  Can you explain to me how I could change it so that future emails are resolved correctly.  Is it something which i can do on the exchange server?
Commented:
I do not believe so - this is similar to the "reply to" address for an email, which can be manipulated by the sender regardles of where the message is actually sent from. Again - if you can post a header/message here we can verify this.

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