Posted on 2007-07-19
Last Modified: 2008-05-06
When I start Windows XP Pro, a window pops-up stating: RUNDLL: An exception occurred while trying to run "fldrclnr.dll, Wizard_RunDLL". I downloaded a new fldrclnr.dll ans installed it at Win32 - the problem remains. Besides, the system sometimes reboots suddenly.
Question by:Fermanl

    Accepted Solution

    Fldrclnr.dll is part of Microsoft's Desktop Cleanup Wizard.

    Try runing System File Checker
    Start > Run > sfc /scannow - note the space and have your XP CD. SFC will run and exit without any closing dialogue. To see which files, if any, have been replaced look in Event Viewer.

    You could also disable via Display Properties > Desktop > Customise Desktop > General Tab > uncheck 'Run Desktop Cleanup Wizard every 60 days'
    LVL 66

    Expert Comment

    Also, try to re register the .dll, from a command prompt...

    regsvr32 /u fldrclnr.dll
    regsvr32 fldrclnr.dll

    Author Comment

    Thank you all - I reinstalled Windows and the problem is over.

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