Unable to mount public store on exchange 2003

Posted on 2007-07-19
Last Modified: 2008-03-03
I have upgraded my sbs 2003 server to service pack 2. After the restart i recieved a lot of MSexchangeIS event 9519
"Error Database is in inconsistent state starting database "First Storage Group\Public Folder Store (SERVER01)" on the Microsoft Exchange Information Store. "

I checked the public information store and it is dismounted. When trying to mount the store I get an error:
"the database files in this store are inconsistent"

i was trying to run the eseutil but keep getting errors " invalid argument". i'm not really sure how to use this utility or if it is even the right thing to do.

Any advise would be greatly appreciated.
Question by:co_ol
    LVL 29

    Accepted Solution


    What led to this? What errors are in the event log related to this? Usually if a database becomes corrupt the best thing to do it restore it. You can also repair it using isinteg and eseutil but it really depends on your situation.

    You need to use eseutil /mh "c:\program files\exchsrvr\mdbdata\pub1.edb" - to confirm the state and you can use eseutil /p to repair but a restore is the preffered MS method to fix a database corruption. Check out this article.

    LVL 70

    Expert Comment

    Contact Microsoft Support. if this has been caused by the service pack then resolution of the problem is free of charge.

    Author Comment

    I was able to run the eseutil file dump and state of the public store was a dirty" shut down".
    I was trying to run the recovery option but got an error that the streaming file and the database file do not match. i also tried to run the repair option with the same results

    How can i match the 2 files?
    LVL 74

    Expert Comment

    by:Jeffrey Kane - TechSoEasy
    Instead of running ESEUTIL by itself, you should instead use the Exchange Troubleshooting Assistant which will provide a guided repair process.  Get that from here:


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