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Blackberry syncing problem with Outlook running on Windows SBS/Exchange

I have a client who recently acquired a Blackberry.  For some reason it won't sync with Outlook.  Outlook is running on a machine that is off of a Windows 2003 SBS domain server.  I looked up some of the articles on both Blackberry.com and Microsoft.com and it talked about repairing the folder.  The problem is the folder is running on the Exchange Server and I don't know exchange that well.

The error when we try to sync is "Function startup Failed", this happens when trying to sync with anything in Outlook.  
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Jeffrey Kane - TechSoEasy
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Avatar of Jeffrey Kane - TechSoEasy
Jeffrey Kane - TechSoEasy
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Thanks guys, I haven't been into see the client yet, I'll give out points when I get to working on this.

Erek
You're welcome, but it's only "guy".  :-)

Jeff
TechSoEasy
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ASKER

Yeah, I saw that.  I am working on this problem now.  I'm looking through the solutions from every 'one' of you on your team. ;)  Right now I just tried reinitializing the user on the domain.  Didn't make a difference.  It's not the exchange server, because I logged in from another computer and was able to sync her data.  So I need to figure out what's holding back this computer.
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ASKER

In short, I think your second solution is gonna do the trick.  I am working it now,  if it works I shall award you the points.  
Yeah, it should.  I just created a visual how-to for that which you can find here: http://sbsurl.com/rejoin

Jeff
TechSoEasy
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ASKER

Thanks Jeff.   You make it look SoEasy.  ;)
So they say... ;-)