asked on

Invalid Character or Domain when Repsonding to Meeting Request

I am using Lotus Notes 6.5

User is a Japanese associate and has a Japanese character set on his pc. This issue began two days ago.

The associate gets the attached error message when he pushed the "Respond" button on any Lotus Calendar invitation e-mail for a meeting.
" 8&Ð" after @ mark(Koichi Fukumoto/HMA/AM/HONDA@ 8&Ð),that's the cause of the error message.(It's my guess.)

But I don't know why " 8&Ð" has been added after @ mark automatically. Because of these invalid characters, he is getting a delivery faliure report when he attemtps to reply to all meeting invitations. Those invalid characters should actually be the domain. I do not get this error when I respond to meeting request directly from the server which leaves me to beleive something is curupt on his local drive. I have restored his notes.ini and his busytime.nsf folders and this did not correct the issue.

madheeswar

Just an example, we had similar problem for Chinese users. We need to install Chinese Star software and they have to enable the software while Lotus Notes is running.
The above solution worked.

ronald9898

ASKER

It is not an Enterprise level problem. I havve hundreds of Japanese users currently in operation and have been in operation with no problems. I need to isolate this one user's problem.

ASKER CERTIFIED SOLUTION

SysExpert

membership

This solution is only available to members.

To access this solution, you must be a member of Experts Exchange.

Start Free Trial