troubleshooting Question

Connection refused to Outlook Express

Avatar of Carrie Miles
Carrie Miles asked on
ExchangeWindows Live Mail
4 Comments1 Solution3702 ViewsLast Modified:
I don't know why, but any user trying to connect via OUtlook Express to our exchange server receives the following:

Your 'Drafts' folder was not polled for its unread count. The server has refused the connection. Account: 'server.com, Server: 'server.com
, Protocol: IMAP, Server Response: 'Connection refused', Port: 143, Secure(SSL): No, Error Number: 0x800CCCD9

No changes have been made to the exchange server and no changes were made to outlook express.  All outlook 2003 users are working fine.

I'm not seeing anything in the event viewer on the exchange server or the machine that's having problems.

Thanks in advance!
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