Ok I'm trying to come away from this problem so that everyone is happy. A new admin started working at my company. the persons name is Amy smith, i noticed that "asmith" was already taken by another employee. a guy named Adam smith. so i gave the admin the user name of aasmith. the emails follow the user name (firstname.lastname@example.org) but now people are assuming that adam smith is amy smith and sending him sensitive information for the admin. i was wondering if there was a way for them to both keep their emails but a way to filter the emails. is there an option somewhere to prompt a person to pick a name in exchange when they try to email asmith? i understand this would only be possible for people who are apart of the global address list in the company. i guess its a shot in the dark if there is anyway to make both people happy i'd love to hear it.