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Alt-PrtScn - Print Screen not working

Working with an XP SP2 machine.   Everything working normally as far as we can tell, but when we try to use alt-prtscn, ctrl-prtscn, prtscn... none of them capture a window or screen.

No matter what combination we use, when we try to thenso a Ctrl-V, or edit paste in to Word or WordPad...  nothing appears.

Suggestions welcome...  baffled at the moment.

1 Solution
Try changing out the keyboard to see if it's just a faulty Prnt Scrn key.
Also, try Pasting into MS Paint instead of Word.  Just to rule that out.

This happens on my computer also, I have to open up ms paint and then take the screen shot.
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Free MWSnap for an excellent screen capture, small and versatile.

I hope this helps !
Tomster2Author Commented:
Does anyone know the filename the Ctrl-C or Ctrl-X invoke?

I would like to check if the file for these is on the machine in the first place.  If not, Ctrl-V has nothing to work with.
1)  I am not sure a file is crated, adn if it is, it will be a random name in the temp dir.

2) Does this happen on all machines or just one ?

3) Have you checked for malware or done a repair install ?

I hope this helps !
Tomster2Author Commented:
Let me rephrase the question.   When you hit Ctrl-C does it have a exe file associated it, e.g. ctrl_C.exe?

The thought is that the underlying file the hot keys refer to may have been deleted along the way.
Tomster2Author Commented:
Sorry for the delay.

I was trying to paste into Word, word pad, or notepad, and none would work.

I tried pasting into Paint... and ctrl-v worked.
Then opened Word... and ctrl-v worked
Then opened wordpad and ctrl-v worked
Then opened notepad and and ctrl-v worked

Not sure what to make of this, but as long as I pasted into Paint first... it was like something got unclogged.  Closing all these programs then taking a screen shot and trying to paste into WordPad worked all on its own.   Not sure that this is what Brugh had in mind, but his suggestion gets the points.

As a note, I have also used  SnagIt as a screen capture utility - it has great features when you need them like being able to capture scrolling windows.   In this case, I just wanted to get screen print to work.



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