Sharepoint 2007 Unknown Error for external users only
Posted on 2007-07-20
Hello, can anyone who has experience with external use of sharepoint help with this issue?
MOSS 2007 Enterprise running on Win2003 R2 in a medium farm configuration with separate SQL server (2000) and separate domain controller (Win2000).
Internal users have an Alternate Access Mapping via Default Zone to the http address.
External users have an Alternate Access Mapping via External Zone to the https address.
Additionally external users come in via ISA edge firewall but is set to make it look like requests are coming from the ISA server itself. Allow delegation has been enabled on web server and isa server.
Internal and external logins and browsing is working excellent - overall everything appears in good working order.
For some reason however, when external users attempt to create new content - a workspace or list - yields a Sharepoint Unknown Error page with no helpful info. There is nothing registered in the event log either. This only affects external users, including when I login as admin from outside so it is not portal site permissions. There is no error when adding an item to an existing list, just when creating new content. The same accounts work perfectly internally.
I would love some suggestions on what to look at or how to further troubleshoot!!