troubleshooting Question

SmartStart 7.40 diagnostics hosed Windows 2000 server on DL380 G4

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tourolouco asked on
Server HardwareMicrosoft Server OS
4 Comments3 Solutions1830 ViewsLast Modified:

I just hosed an HP Proliant DL380-G4 server in a very peculiar way.
Maybe someone can explain to me what happend, because although I've years of experience as Systems Administrator I'm clueless?

I just installed Windows 2000 server (EN) with SP4 on this machine, the W2K roll-up fix, NAV and Atempo Time Navigator (TINA) client.
Next I used the SmartStart 7.40 CD and installed all drivers etc., because the corporate proxy was not having a field day and I could not reach the HP site.. (and no, I do not administer this).
By accident the server booted from the CD after that.
I never really use SmartStart, so I was a bit curious and ran diagnostics from this CD, nothing else(!).
After that I quit SmartStart and the CD got ejected.
But now the system skips booting from the RAID1 and immediatly after tries to boot from other devices.
Checked the boot order in the "BIOS" (factory default release) and everything seems okay.
I put the 6 drives into a similar G4 and that one also doesn't boot with this set of disks (and I made sure they were inserted in the same order).
What the h*** happend?? All drives are okay, just out of the blue it won't boot the OS..

This is the disk (72GB) setup: Disk0 and 1: RAID1, Disk2-4: RAID5 disk5: hot spare

Anyone a clue?
Because I don't dare to ever use SmartStart again, before I know what caused this problem.

Glenn Abelson

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