Altiris Deployment Server and PXE

Posted on 2007-07-20
Last Modified: 2012-06-21
I'm trying to use the Altiris Deployment Server 6.5 to manage my Hp 5525 Thin Clients. The Altiris Deployment Server is stand alone and has PXE installed on it. DHCP is installed on another server, my Domain Controller. When I boot the thin client and press F12 I see it trying to get a DHCP address but fails and gives me the message

PXE-E53 No boot filename recieved
PXE-MOF Exiting Intel PXE-ROM

Can anyone help me with getting this to work?
Question by:crsrvn
    LVL 7

    Expert Comment

    I think I can offer you a direction:
    For PXE to work you need to fill several demands:
    1. Your DHCP server supports bootp, and it is active.
    2. You have a TFTP server in your network
    3. Your DHCP server supplied the "next-server" address. The "next-server" value is the IP address of the TFTP server mentioned above.
    4. Your DHCP server supplied a value called "filename". This "filename" points at the name of the file to seek on the TFTP server.

    If you fulfill all these, it should work. You can test that the TFTP is working, and supplying the file correctly by connecting to the TFTP server (using TFTP client) and obtaining the file. Notice that TFTP acts much like FTP, except that it will not allow directory listing.

    Accepted Solution

    The likely cause is that the Altiris PXE server cannot communicate (listen) to the DHCP requests going to another subnet or VLAN.  Ensure that an IP Helper is configured on the switches for each VLAN you need to manage with this PXE server.  The IP Helper address will be the ip address of the machine that has the ALtiris PXE server installed.   This will allow the pxe server to listen to DHCP requests and provide the PXE menu and boot files to the client.

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