SBS 2003 Installation error with Adaptec 3405 raid card - VERY URGENT 500 Points

I am installing SBS 2003 STd R2 onto a new Dell PowerEdge 840 server with 2Gb RAm

Server has an Adaptec 3405 sataII / SAS raid card installed - configured as raid 5 ( 3 x 160gb seagate sata II hdd)

Dell sinatllation cd process ok
Windows installation goes ok until tries to copy Adaptec driver files from floppy - gives error message Setup cannot copy the file arcsas.sys - if continue installation everything ok until Windows reboots then blue screens

HELP

I've recreated the driver floppy, doen a windows repar - nothing works.

Ideas /  solutions please - very urgent
LVL 1
cmdownAsked:
Who is Participating?
 
cmdownAuthor Commented:
MPECSinc
From other posts I'ne now found this appears to be an issue with Dell openmanage and windows installations - what happens is that if you need to specify a 3rd party scsi / raid driver the setup routing reads the disc for you to slect them but then when it comes to actually install the drives it won't read the floppy drive.  By slipstreaming the drivers into the installation itself the problem goes away !
0
 
cmdownAuthor Commented:
Memory tested with latest MemTEst86+ - passed OK
Have swapped DIMM1 and DIMM2 around - have NOT replaced  them
i.e
Dimm1 --> Dimm2 slot
Dimm2 --> Dimm1 slot
0
 
Philip ElderTechnical Architect - HA/Compute/StorageCommented:
Also, remove one of the DIMMS all together. Only one of them may be bad.
0
Cloud Class® Course: MCSA MCSE Windows Server 2012

This course teaches how to install and configure Windows Server 2012 R2.  It is the first step on your path to becoming a Microsoft Certified Solutions Expert (MCSE).

 
Philip ElderTechnical Architect - HA/Compute/StorageCommented:
Hmmmm ... my earlier post did not show up. Drat.

First: Flash the firmware on the card to the newest revision. Verify the settings in the card before flashing it and after flashing it. If the card has the newest version, flash it with the newest version anyway.

Second: Verify the motherboard's BIOS level and flash it to the newest version. Verify the settings both before and after flashing the BIOS.

Do not choose the default driver that Windows does unless it is clearly the right one. Download the newest drivers off of Dell's site. Make sure that they are WHQL certified. If they are not, and things continue to BSOD on you, find an earlier version of the drivers and use them instead.

Check Dell's site for the specifications of the RAID card. Look for details, as that will give you the key words for choosing the right drivers before the install - F6 time.

There have been times where I have had a real pain in the butt time getting certain RAID cards installed. And, it looks like you have encountered one! ;)

HTH,

Philip
0
 
Philip ElderTechnical Architect - HA/Compute/StorageCommented:
One more thing: If the system has hot swap drives, verify the firmware level of the hot swap backplane. There may be an update for it too.

Dell may do something like the Intel based servers we build, have a unified driver that updates the whole shooting match. Check into that too.

Philip
0
 
Philip ElderTechnical Architect - HA/Compute/StorageCommented:
Another thing, Seagate puts a little grey jumper on their SATA 300 (SATA II) drives, if the Adaptec is SATA II/SATA 300 then remove that little grey jumper.

It limits the drive's performance to SATA 150/SATA I.

Philip
0
 
cmdownAuthor Commented:
Problem solved...

Slipstreamed drivers into SBS installation CD#1.  Use nlite tool to do this - also lets you integrate MS licence key and set other per-installation options.  

Get nlite from http://www.nliteos.com/download.html

When creating new installaion cd don't forget to set bootable iso option !
0
 
cmdownAuthor Commented:
Thanks MPECSinc for your comments.  Too true about the Seagate jumper - took me ages to get the pesky critters off when I built the server - Seagate had used micro jumper and pushed them right to the bottom of the jumper pins  :o)
0
 
Philip ElderTechnical Architect - HA/Compute/StorageCommented:
I use a very small micro screw driver that I have slightly curled the end on. Works really well.

Philip
0
 
Philip ElderTechnical Architect - HA/Compute/StorageCommented:
If you slipstreamed the same driver that was blue screening on you, I would be very wary.

Philip
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.