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Finding out about 'lost' emails

Windows XP, Outlook 6, NTLworld ISP. UK specific.
We suspect we are not getting some emails that people have said they have sent us. How can we go about finding out whether we are losing emails?And possibly doing something about it?
I fully realise ther may not be any easy way...

Thanks.
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Peborgh
Asked:
Peborgh
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2 Solutions
 
Craig321Commented:
Have you checked through the web interface for your emails? They might be there on the website but just in the junk mail folder or something.

Craig.
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war1Commented:
Greetings Peborgh !

If you the emails are not in NTLWorld webmail, and not in Spam folder, as Craig321 said, and you have waited 2-3 hours after sender sends the email, then the email is lost.

Ask sender to send again. Make sure sender is using your correct address.

Best wishes, war1
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PeborghAuthor Commented:
I have checked using the webmail and ther is nothing there. They have the correct address.

Do you how common it is for emails to get 'lost in transit'?

Is there anywhere I can find out which ISPs are the most reliable for email delivery? Or is the ISP not the problem?

Ongoing thanks,

peter
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war1Commented:
Your ISP can be the problem.  Email goes from sender ISP to the general internet to your ISP to you.  Email can get lost in any of these points.
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PeborghAuthor Commented:
Is this loss of email common? Does it cluster around some ISPs and not others?

peter
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war1Commented:
Loss of emails is not common, or users would be using other means of communication. ISP can be the problem.  Some ISP cannot handle the email load, so sometimes losses the data.
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war1Commented:
Peter, any update?
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PeborghAuthor Commented:
Sorry, War1, but this one dropped off my gunsights because of encroaching reality.
Thanks for your help. What you told me is pretty well what I thought myself.
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war1Commented:
You are welcome, Peter!
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