troubleshooting Question

WHM/cPanel 500 Internal Server Error

Avatar of Grant Fullen
Grant Fullen asked on
Web DevelopmentApache Web ServerWeb Servers
2 Comments1 Solution1198 ViewsLast Modified:
I have a WHM/cPanel account. In the WHM all the sudden all the accounts stop working and show this error message when you bo to any of the sites URL.
Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
Apache/1.3.37 Server at Port 80
I do not have admin/root to this server. And the host i have the account with will not answer my emails.
Now if i delete an account and add it again the account I deleted and add will work. But this in not good because people loose all there files on there site. Has any one seen this before and mabie know the problem and or fix.

Our community of experts have been thoroughly vetted for their expertise and industry experience.

Join our community to see this answer!
Unlock 1 Answer and 2 Comments.
Start Free Trial
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 2 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros