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Functioning Client Not Visible in Network Neighborhood

Running Windows Server 2003 Standard x64 edition.  All clients on domain able to ping each other and view shared folders/printers.  However, one client has disappeared from Network Neighborhood.  It was visible for a while but then disappeared.  If it's address is typed into the address bar, its shared folders show up and its shared printers can be used.  It can be pinged also.  However, it just doesn't show up in Network Neighborhood??  Why would this happen.
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paganchi
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paganchi
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1 Solution
 
suggestionstickCommented:
Hi

Is your "Browser Service" stopped on that client?

Check in "Control panel" -> "Administrative Tools" -> "Services"

Trev
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Rob WilliamsCommented:
Enabling NetBIOS over TVC/IP will sometimes help, though it shouldn't be necessary. The option is located: control panel | network connections | right click on n the network adapter and choose properties | highlight Internet protocol (TCP/IP) and choose properties | advanced | WINS | enable NetBIOS over TCP/IP
It will take a little while to show up in Network Neighborhood.
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paganchiAuthor Commented:
These two clients both showed up initially and then disappeared after a while.  They remain fully accessible at all times, just not visible.  When I logged out and logged back in, one was still invisible on Network Neighborhood.  The other one disappeared for a little while and then showed up again on its own before I had a chance to log out and back in!!  I will check the above settings.
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paganchiAuthor Commented:
The "Computer Browser" is working.  As for the networking parameters under the WINS tab, the NetBIOS setting is on "default."  Both computers continue to function well and are fully accessible through the network.  However, one does not show up in Network Neighborhood at all and the other shows up periodically.  It seems to disappear when it hasn't been used for a while.  Any other ideas on what affects a functioning clients ability to show up in Network Neighborhood and why one would show up intermittently?
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paganchiAuthor Commented:
The client that disappeared completely from Network Neighborhood does not reappear if I log out and log back in.  However, it does reappear if I restart the computer and log in again.  I thought this might help someone figure out this problem...
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bluetabCommented:
what is the operating system of these computers?
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paganchiAuthor Commented:
Windows XP Pro
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bluetabCommented:
It's probably a problem with the Master Browser and the XP Firewall.  The master browser communicates to and from the client through ports 137 and 138. Try opening these ports and see if that fixes the problem.
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paganchiAuthor Commented:
How do I open those ports?
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paganchiAuthor Commented:
The two clients that disappear from Network Neighborhood do so when they time out and go into sleep mode.  One returns to Network Neighborhood when I log back in while the other actually needs to be rebooted.  Both remain available to the network even while they are not visible in network neighborhood.
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Rob WilliamsCommented:
Try disabling power management on the NIC:
Device manager | Network adapter prperties | Power management | un-check "allow the computer to turn of this device to save power"
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paganchiAuthor Commented:
RobWill - thanks for the idea.  I think you solved the problem.  I checked the settings on all the clients and found that all of them had that box checked, including the clients that are working.  I was not optimistic that this would be the solution.  I went ahead and unchecked the box on all the clients.  Then I decided to take your idea further.  I checked the "power" settings under the display properties and only the two "malfunctioning" clients were set to go into "standby" mode after 15 minutes.  All the others were set on "never".  I changed the two to "never" also and so far it seems to be working.  Thanks.
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Rob WilliamsCommented:
Thanks for the update paganchi. Let's keep our fingers crossed. let us know how you make out over the next 24 hours.
--Rob
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paganchiAuthor Commented:
Adjusting the "power" settings seems to have done the trick.  All clients are now visible on the network neighborhood and have remained that way overnight.  I think this solved the problem.  Thanks.
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Rob WilliamsCommented:
Excellent. Thanks paganchi.
Cheers !
--Rob
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