Exchange 2007 and Legacy SMTP Authentication

Posted on 2007-07-22
Last Modified: 2013-11-30
Hi All,

I have just recently upgraded to Exchange 2007 (single server enviorment, no edge server) and we are now having some issues with our photocopiers sending network scanned documents to users outside of our internal domain.

With Exchange 2003 the copiers were setup with SMTP authentication using an AD account that was created specifically for them. Now we have upgraded the copiers and no longer able to authenticate correctly using their credentials, I just get the error "authentication failed, check your username and password". If I uncheck SMTP authentication I am able to send scanned documents from the copier to internal users but not to external users.

I assume that this has something to do with the recieve connector but I cannot find the correct settings, any ideas?
Question by:emailjws

    Author Comment

    I should probably also mention that we have a smarthost (Smoothwall) which sits on the DMZ sending/receiving mails.

    Author Comment

    LVL 9

    Accepted Solution


    Author Comment

    Worked great, thanks a lot!

    Write Comment

    Please enter a first name

    Please enter a last name

    We will never share this with anyone.

    Featured Post

    How your wiki can always stay up-to-date

    Quip doubles as a “living” wiki and a project management tool that evolves with your organization. As you finish projects in Quip, the work remains, easily accessible to all team members, new and old.
    - Increase transparency
    - Onboard new hires faster
    - Access from mobile/offline

    Suggested Solutions

    Easy CSR creation in Exchange 2007,2010 and 2013
    Check out this infographic on what you need to make a good email signature that will work perfectly for your organization.
    In this video we show how to create an Accepted Domain in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Mail Flow >> Ac…
    To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…

    761 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    8 Experts available now in Live!

    Get 1:1 Help Now