troubleshooting Question

wrong email ID

Avatar of aib_it
aib_itFlag for Afghanistan asked on
Lotus IBMWindows Vista
11 Comments1 Solution195 ViewsLast Modified:
     I have created a user in Lotus Domino as following

after some days the user shifted from one department to another and his organizational name change as following by renaming the common name. The organizational name is the unique organizational so it can be changed via 'rename common name'.

so his new org name is jhon/IT/domain/com
when he sends email to outside domain instead the reciever see his international address the receiver receives the old ID as following.

jhon/MR/domain/ ((why this address is appearing))

please help me in this case so the receiver must see the following address.
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