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Corrupt Memory?

I previously posted a Q about the BSODs that I have been randomly getting, and got a lot of good feedback. I was however not able to runn all the recommended solutions due to work/ Now however the crashes have gotten more frequent, so I ran the memtest like I was advised due to mopst thinking it was a memory error (referrence www.experts-exchange.com/Hardware/Desktops/PCs/Q_22610221.html ).

Memtest passed 5 times with no errors detected. I also ran the partition tool on the PC and it found no errors. If it is memory then which memory do I need to replace and if it is not, can I beat the crap out of it with a hammer until it decides to play nice?

Thanks for you time.
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berg1375
Asked:
berg1375
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1 Solution
 
zlitoCommented:
Ok first is this computer still under warranty? If so call their help line to fix the problem, if not replace the hard drive. I have seen this type of thing three times in the last two years. We us Dell and HP only and after running their diagnostic tools it said memory or mother board was the problem. So I replaced both and some times with in a month I had the same problem.
 I ran a live CD to check most components on the computer and the hard drive had a minor read write error, so I replaced it from a computer that had no problems. Guess what it has run great since then. If you have an extra drive or can get one cheap try this to see if it works for you.
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giltjrCommented:
Have you done any upgrades to the computer?

Is the computer connected to a GOOD surge protector?  

Is it located near any "big" items that may draw a lot of power and kick on randonly?

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willcompCommented:
As a second check of memory, run this:
http://oca.microsoft.com/en/windiag.asp
Press T to run extended tests.

One recommendation from previous question was to run hard disk manufacturer's diagnostics. Was that ever done? If not, needs to be. Run extended diagnostics (full surface scan).

How old is PC and what are its specs? Manufacturer and model number for Dell, HP, etc. or motherboard, CPU, and memory for a custom PC.

Post the BSOD message.
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lauchangkwangCommented:
Ya .... the BSOD message is the important information to all of us in making the decision .....

and regarding the memtest, did you sit there and monitor while the memtest is running ?? If the memtest showing (example) Write = FFFBFF ....... etc and Read = BFFBFF (Different from the Write) ........ that mean the RAM have the problems already ..... http://www.majorgeeks.com/AleGr_MEMTEST_d3257.html
This 1 you just need to unzip it, then straight away can run it .... no need to boot / burn into the CD ....

and we will wait for the BSOD message from you .....
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berg1375Author Commented:
I will post the bsod the next time it comes up. I ran the computer diagnostics once before, and there was nothing detected, I will try it again though. I will also try the other suggestions as well, though replacing the hard drive is only the last resort.
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berg1375Author Commented:
Well that was fast.

Alright this is what I was doing when it did it this time, though I dont see how it will help since it does it at random times in random programs.

I was loading CD BurnerXP Pro 3 to burn the microsoft iso to disk and it killed me. Here is the Tech info from the bsod:

BAD_POOL_CALLER............

STOP:  0X000000C2  (0X00000007, 0X00000CD4, 0X81A8CB88,  0XE1AD8E40)

Hopefully that helps, I will now proceed with the the burning again..............
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willcompCommented:
See this article:
http://support.microsoft.com/kb/314492/EN-US/

Most likely cause is a driver. I'm assuming errors occur with any application and not just one or two. Most likely culprit is always video driver (or video card memory).

Go for the minidump analysis and see if that helps sort things out.
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giltjrCommented:
What video card do you have?

What type of CD/DVD burner do you have?

Do you have the most current drivers for both?  If so, you may want to back off 1 level/release.
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berg1375Author Commented:
I have been trying the dumpchk.exe and every time I try to open the dump file with dumpchk the command shell flashes real quick and then closes.

I am seriously running out of patience wiht this machine.
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berg1375Author Commented:
gil:

Video card is radeon x600
DVD is hl-dt-st DVD
CR-RW is sony crx217e

All drivers are up to date, and I dont remember doing an update on them, so I dont know that that could be the issue. Is there a way to find out other then trying to downgrade the drivers?
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willcompCommented:
You can install latest driver if current driver is not latest. Otherwise go back a release or two on driver.
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berg1375Author Commented:
I downloaded the support tools  folder from microsoft.com, since I didnt get a disk for xp when I bought this computer. I wouldnt know where to search for the latest driver for dumpchk anyway.
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willcompCommented:
Video driver is the one to address.
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giltjrCommented:
You can search the support pages for the devices to see if there are any known problems.

I did a quick search and it seems that some people were having problems with the Radeon cards when running 3D graphic games after awhile.  Apparently they were overheating and cutting out.

Do you have proper cooling for your system?  CPU, and case fans working?  All vents unblocked, all dust cleaned from the inside, power supply fan working?
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berg1375Author Commented:
I did a scan of all of the sources it tested the fans and entire operation, they all checked out fine. I checked the video under the system tree and it checked fine. I dont do any gaming on this machine, but I will try to persue the video card option.

Will, I did run the driver update on the video card, and they can back as I have the best software it could find. Should I try to downgrade one level and see what happens, or maybe just buy a new video card? You guys are the hardware experts.
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willcompCommented:
I assume you ran driver update from Device Manager rather than downloading and installing an update from ATI web site. This is the driver you need to try.

https://a248.e.akamai.net/f/674/9206/0/www2.ati.com/drivers/7-7_xp32_dd_49709.exe
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willcompCommented:
Link didn't work:

Start here and select appropriate options:
http://ati.amd.com/support/driver.html
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lauchangkwangCommented:
If all the test have been go through but get nothing, final options, reformat your PC with everythings clean and then install the driver by letting the PC to search for the driver automatically ......... Cheers !
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berg1375Author Commented:
Alright, I installed the driver that the ATI site recommended. I suppose now I will see what happens. If it does happen again, I will post here, if nothing, then points will be awarded.

Thanks all.
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willcompCommented:
Keep your fingers crossed. Hope that was the problem. Very good chance it was.
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berg1375Author Commented:
Three more blue screens over the past three days. Do we have a next step, that does not include formatting my drive?
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willcompCommented:
When did BSODs occur? Any particular application?
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berg1375Author Commented:
I came nome to the after effect of one today, what happens is if I leave myself logged in and go somewhere, and come back to the PC being on and the monitor on, and a black screen that wont boot back up after moving the mouse, then it has happened. I know this because after doing a hard shutdown and rebooting, it does the whole "eroor reporting" crap to send to microsoft after having shutdown from a critical error. So In that case nothing was running and nothing was being opened, it just happens.

The other time I believe my wife was merely logging in to the machine.

In the past it has happened while opening applications such as CD burner software, Yahoo Messenger.......
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giltjrCommented:
Umm, do you have a UPS? Do you have a surge protector?  Is your BIOS setup to try and automatically boot when power is restored?  Something could be corrupted due to power loss, brown out, or surge.

Do you have another video card laying around?
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berg1375Author Commented:
No UPS, I am using a surge protector. No video card laying around, but I imagine I could invest in one if you think that it is a high likely hood of that being the issue. They dont due brown outs here either. I havent changed anything iin the bios other then the boot sequence, so I dont know about the reboot option, I would suppose tht it is the default.
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willcompCommented:
Most common cause of random BSODs is memory. Although memory has been tested, does not rule out random errors. If you have more than one stick of RAM, try running with one module installed and then swap modules. I'd really like to rule out memory as a possible cause before resorting to drastic measures that may not solve the problem.
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berg1375Author Commented:
I have never opened up the machine, so I dont know if it is one stick or two. If it is two all I have to do is shut it down and reboot, correct? If it is not the RAM then I suppose that we move on the the video card, and if it isnt the video card, I get to hit it with a hammer, right?
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lauchangkwangCommented:
No need to hit with a hammer ... ;) ........ but use the alkohol to burn it ..... easier ...... haha .....
final options, reformat the PC and have a test ......
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