Cant login to OWA with external domain name, .local domain name comes back "page not found"
Posted on 2007-07-22
Currently using SBS 2003(sp2) with exchange(sp2), sql(sp4), sharepoint(sp2) and IIS installed. The local domain is DIA.local and the external domain is somedomain.com. When i as administrator or a test user try to login to OWA, i can only use the local domain as the login, so lets say "test" is the account.
When i login as "test@DIA.local", owa goes in, has the frames page built but both frames say "page not found".
When i login as "email@example.com", owa says the username or password is incorrect.
Its the same way if i try to login with DIA.local\test or if i set the exchange virtual directory to default to "\". If i force somedomain.com in the domain box, i cant login unless i use firstname.lastname@example.org.
After looking at the some MS KB's, it appears the OWA is meant for whatever the exchange site is setup for, which in this case is "somedomain.com" in the exchange virutal directory under exchange. If that domain is not used to login, then the page not found is displayed.
I have tried to:
-Recreate the default website
-Recreate the OWA site using a ms KB, it was rebuilt, but still no change.
-Rerun the CICW
-Verified that the accounts are defaulted to (bolded) "email@example.com" in active directory.
It seems like something in IIS or exchange is not jiving. I setup a virutal server with sbs installed and it works fine with this configuration.. so something was done on this server that is preventing this from working.
How can i fix this so they can login with the external domain?