My Music folder missing

Posted on 2007-07-22
Last Modified: 2010-08-05
On installing iTunes 7.3.1 I get the error message:
"The folder "iTunes" cannot be found or created, and is required. The default location for this folder is inside the "My Music" folder." when I try to run it. iTunes will not start.
Sure enough, there is no My Music folder in My Documents (and, of course, creating one doesn't fix the problem).
How can I create a "real" My Music folder?
Generic WinXP SP2 system with 1MB RAM.
Question by:lakero
    LVL 87

    Expert Comment

    Create a new user profile and then try it there.
    LVL 65

    Accepted Solution

    >> creating one doesn't fix the problem
    how you are creating it?

    Create a New folder and don't rename it yet
    change its icon to the one designed for My Music folder
    then rename it to My Music
    then goto Start>Run>type regedit and hit enter
    expand the following path,

    HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders

    make sure that the value for My Music in the right pane is set to C:\Documents and Settings\username\My Documents\My Music

    (change username to you profile folder name)

    then expand,

    HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders

    and make sure that the value for My Music is set to %USERPROFILE%\My Documents\My Music

    check the results now.


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