Undeliverable: Returned Mail: Transaction failed - Report

Posted on 2007-07-23
Last Modified: 2007-12-19
I am receiving multiple emails from "System Administrator" with subject "Undeliverable: Returned mail: Transaction failed"
I have a personal address at that forwards to my business email address. I have a SBS Exchange server that uses POP connectors to download email from my domain host, outgoing mail goes directly out via SMTP. I occasionally send email out from my bigfoot account by entering my bigfoot address in the Outlook "From" address box but I don't recognize the subject of the message that the system is trying to deliver and it doesn't appear to have any body. Also I cannot tell who the intended recipient is.
Thanks in advance.

Your message did not reach some or all of the intended recipients.


The following recipient(s) could not be reached:

      Christopher Banbury on 7/22/2007 9:31 AM
            The e-mail system was unable to deliver the message, but did not report a specific reason.  Check the address and try again.  If it still fails, contact your system administrator.
            < #5.0.0 SMTP; 554 5.7.1 Forbidden for policy reasons>
Question by:ArkAdmin
    LVL 2

    Expert Comment

    by:Corcoran Smith
    AA: smells like your exchange server won't let you relay as it doesn't recognise the domain within exchange?  Is your bigfoot account set to send from a pop3 account that you have SET UP SEPERATELY in your outlook?

    Author Comment

    the bigfoot account doesnt exist in exchange. i sometimes enter the bigfoot address in the 'From" field when i don't want the email address to appear to come from the office, say for a personal email.
    I have Symantec Mail Security and ISA running on the SBS box.

    LVL 2

    Expert Comment

    by:Corcoran Smith
    AA: you should setup the bigfoot account seperately within outlook -- if it can send via your ISP directly, that is fine -- but if you are sending it through your exchange account and merely changing the 'from' address - that won't work.
    either create a seperate account in outlook for your bigfoot account, using your ISPs smtp server


    In ESM, go into your receipient policies; default policies and add in '' as a receivable mail domain within your exchange system - then you'll be able to smtp relay through it.

    Author Comment

    Thanks, that helps my understanding.
    The bigfoot account currently only acts as a forwarder. I don't think it even has webmail functionality at  point. Does this matter? Can I even send email "from" this account if it doesn't have any pop or smtp login settings?
    LVL 2

    Accepted Solution

    only by allowing it as a 'trusted' or recipient domain within AD.  If you set it up as a pop3 account in Outlook; you could just set 'any' details for the incoming pop3 details (as you're not receiving email to it); and then set the CORRECT smtp detail to your ISP...  then within Outlook, you will have the 'accounts' button when you're composing email - simply change to your account and it'll send out via ISP-SMTP no problem at all.


    Author Comment


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