have a case where we had a user that had two separate accounts, each with their own mailbox.
Basically what I need to do is reconnect one mailbox to a user account. When I open ESM and add the "full mailbox directory name" column, I see that the mailbox already shows that it is connected to john.doe.
When I open the AD attributes of john.doe, there are no exchange attributes. I need to remove the user attributes from the MAILBOX so I can perform a "reconnect" via ESM.
I tried looking in adsiedit but could not find the mailbox attributes, only goes down to the store level, not the mailbox level. Also when looking at the user account via adsiedit, it show no "msexchange....." attributes what so ever. The user account is not mail enabled, or mailbox enabled, just a user account.
How do I remove all user attributes from the mailbox so the reconnect option is not greyed out so I can connect this mailbox to the proper user account?