Outlook 2003 prints blank pages or just the header

Posted on 2007-07-23
Last Modified: 2012-06-27
I have clients that are having issues printing from outlook 2003.  Couple different problems.

1.  Users print and get several blank pages between header and message.

2.  Users print and only get the header.  

Everyone is running off of a terminal server with windows 2003 server std 32 bit.  This has been an on going problem.
This is some what urgent and annoying.  Any help is appricated.

Question by:Jlucht
    LVL 13

    Expert Comment

    The problem is probably with the OUTLPRNT file.  Do a search for this file on the PC (should be located in: c:\documents and settings\SmithJ\Application Data\Microsoft\Outlook\).  Delete the file, log off and then back on and try to print.  If you still can not print copy this file from a PC that is working and try again.  
    LVL 3

    Author Comment

    I will give that a try.

    LVL 3

    Author Comment

    This is not working.  It worked for one person for about 10 minutes,  hasn't fixed anyone elses problem.

    Any other Ideas
    LVL 3

    Accepted Solution

    This is Spreading.  Does anyone have any more ideas?

    Just some Notes:
         Everyone is using outlook 2003.  
         The terminal has all of its updates.  
         The office SP has been installed.  

    Expert Comment

    I've just run into this same problem - did you find a solution for this?

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