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Is it just one user that has a problem? Meaning, can other users login successfully?<br />
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If it is just the one user, try bypassing the AD lookup part by specifying the full URLand seeing if the user can login that way - <a href="http://exchangeURL/exchange/mailboxname" rel="ugc">http://exchangeURL/exchange/mailboxname</a>&nbsp; &nbsp;
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Is it just one user that has a problem? Meaning, can other users login successfully?

If it is just the one user, try bypassing the AD lookup part by specifying the full URLand seeing if the user can login that way - http://exchangeURL/exchange/mailboxname [http://exchangeURL/exchange/mailboxname]   

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Is this rpc over https? This will only work with Outlook 2003.
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Is this rpc over https? This will only work with Outlook 2003.

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If your exchange server is on a Win 2K machine.....you can't connect via RDP. &nbsp;Only W2K3 server and Windows XP have the extensions necessary for supporting RD connections via RDP and MSTSC.
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If your exchange server is on a Win 2K machine.....you can't connect via RDP.  Only W2K3 server and Windows XP have the extensions necessary for supporting RD connections via RDP and MSTSC.

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Win2K SERVER allows remote Desktop for administration purposes. Win2K desktop does not.<br />
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Could you clarify how the user is connecting. Unusual to retrieve e-mail by remote desktop, though very possibly, but even odder that they get an http error doing so.<br />
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Might they be using the TSWeb access, Outlook web access, or RPC/Http. I know this has been asked before but seems odd.
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Win2K SERVER allows remote Desktop for administration purposes. Win2K desktop does not.

Could you clarify how the user is connecting. Unusual to retrieve e-mail by remote desktop, though very possibly, but even odder that they get an http error doing so.

Might they be using the TSWeb access, Outlook web access, or RPC/Http. I know this has been asked before but seems odd.

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I have a remote user trying to log into our exchange server from home to get her emails. ( Windows 2000, 2003 Office).<br />
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Her profile allows her to log in however whenever she tries she gets: &quot;<a href="http" rel="ugc">http</a>: internal server error 1.1 500&quot;
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I have a remote user trying to log into our exchange server from home to get her emails. ( Windows 2000, 2003 Office).

Her profile allows her to log in however whenever she tries she gets: "http: internal server error 1.1 500"

remote access

The Microsoft Server topic includes all of the legacy versions of the operating system, including the Windows NT 3.1, NT 3.5, NT 4.0 and Windows 2000 and Windows Home Server versions.

Microsoft Server OS

A virtual private network (VPN) is a network that uses a public telecommunication infrastructure, such as the Internet, to provide remote offices or travelling users access to a central organizational network securely. VPNs encapsulate data transfers using secure cryptographic methods and other security mechanisms to ensure that only authorized users can access the network and that the data cannot be intercepted.