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Fax number appending Email address in Outlook Address Book

Posted on 2007-07-23
Medium Priority
Last Modified: 2010-04-08
I am transferring an outlook address  book from one computer to another. But when I try to open the importd address book in the new machine, the email address looks like this: josh@248555-1212 (the fax number ofor the contact.

Does anyone have any clue how to fix this? All of the fields seems to be all in the wroung places.
Question by:isatonline
  • 2
LVL 97

Expert Comment

ID: 19552242
Greetings isatonline !

Are you transfering email address to another Outlook Express client, or doing something else with it?  If using a translation software, the file could be corrupted.

If transfering from OE address book to OE address book, the .WAB file could be corrected.  Make sure you have a working WAB file. Then copy the WAB file to new computer. Make sure it is not write protected.

Best wishes, war1

Author Comment

ID: 19552286
I am transferring from straight outlook to outlook. The versions are the same. All I did was export it as a CSV file and then use the import function on the new machine.

Can I just find the WAB file instead of going through all of the import and export options?
LVL 97

Accepted Solution

war1 earned 2000 total points
ID: 19552311

CSV conversion must have corrupted the address book. Yes, it would better to copy the WAB file.  WAB is located in one of these locations:

C:\Documents and Settings\User Name\Application Data\Identities\
C:\Documents and Settings\User Name\Application Data\Microsoft\Outlook Express\
C:\Documents and Settings\All Users\Application Data\Microsoft\Outlook Express\
C:\Documents and Settings\User Name\Application Data\Microsoft\Address Book\

It may be a hidden file, so you have to unhide hidden files.  Open Windows Explorer folder and select Tools > Folders Options > View. Check "Show hidden files and folders". Click OK.

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