Audio input not available in Windows Server 2003. Why?

Posted on 2007-07-23
Last Modified: 2013-12-01
I saw some online articles about Windows Server 2003 Enterprise Edition disabling audio by default but should be ok for Standard Edition. I didn't see any mention about audio input though.

I have Windows Server 2003 Standard Edition running on a Dell Optiplex 320. The OS was not pre-installed on the Dell. The Optiplex does have audio in and out ports available. I did not see any audio driver I could download from Dell website for Windows 2003.

Audio output works fine. However, there is no option for audio input. I don't get it, if audio is working, it is often 2-way audio, not 1-way record or playback only. At least I have never seen it that way.

Under "Sound and Audio" in the Control Panel, only the following appears in the audio playback device list: "HD Audio renderer", and the audio recording device list is grayed out with entry "No Recording Devices".

In Device Manager, I see the following audio related controllers/drivers/codecs:

Audio Codecs
Legacy Audio Drivers
Media Control Devices
Microsoft UAA Function Driver for High Definition Audio - Adi 1983

Any help appreciated in enlightening me on why this is so or if this can be fixed.
Question by:daluu
    LVL 66

    Expert Comment

    Have you put teh Service Tag into Dell's support site to see what Sound Card is supposed to be installed in it?

    I would start there....
    LVL 4

    Author Comment

    I entered the service tag and looked for drivers to download as well as view the original computer specifications. No luck.

    No audio driver was available to download for Windows Server 2003. The specifications didn't mention any audio hardware. My guess is probably because the audio hardware is integrated with the motherboard, as with the VGA and NIC as well, common in most PCs today.
    LVL 66

    Expert Comment

    I would assume that you can still identify the audi though.....Wierd.....

    There are alot of utilities to help identify the Board Model.....


    Look at the section regarding "Onboard Device Information Type"
    LVL 4

    Author Comment

    Tried the tool and this is what it returned:

    On Board Device Information (Type 10)
          On Board Device Information (Type 10) #.2
                High Definition Audio Controller

    The device was enabled and type was "Sound". The other devices in the list were ATI graphics card and "10/100 Ethernet Controller".
    LVL 66

    Accepted Solution

    Either an Intel Card, or Realtek AC'97, I will see what I can find....
    LVL 4

    Author Comment

    Thanks for the help.

    Turns out the Windows XP drivers for the Optiplex 320 worked for Windows Server 2003. It was a gamble in case it didn't work but I lucked out. Same with the video driver.

    It's too bad Dell didn't test or certify their Windows XP drivers for Windows Server 2003. The drivers don't show up when you select Windows Server 2003 at the driver download site.

    I don't know if Dell is smart or not about this. Maybe they are since most people don't use Windows Server 2003 as a desktop.

    FYI, the audio driver is now detected as "SoundMax HD Audio". Original video driver was Standard VGA, and now it is ATI Radeon Xpress 1100.

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