troubleshooting Question

I can't uninstall AntiVirus agent

Avatar of Mesfer
Mesfer asked on
SoftwareAnti-Virus Apps
5 Comments1 Solution1288 ViewsLast Modified:
Dear ,,,
I'm facing problem in upgrading an officescan client (TrendMicro AV for enterprise) from ver 7.3 to ver 8.0
I'm trying uninstall the client, then reinstall it, but this process failed and a window appears with the following message :
" Unable to launch uninstallation program. Uninstallation aborted"
Is this due to windows or because something in TrendMicro agent ?
 
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