Link to home
Start Free TrialLog in
Avatar of henrikatwork
henrikatworkFlag for Sweden

asked on

Default administrator password laptop Hp Pavilion zd 7000

I need to reset the computer, but I don't know the default administrator password, that comes up when I try to start the recovery console. Any ideas?
ASKER CERTIFIED SOLUTION
Avatar of SheharyaarSaahil
SheharyaarSaahil
Flag of United Arab Emirates image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of cmait
cmait

Hi!

Here is some help from hp:
http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&dlc=en&product=1148894&lang=en&docname=c00006110

Check it out and see if that helps you! :-)
Avatar of henrikatwork

ASKER

sheharyaar: I am trying to run the recovery console, since the recovery procedure (reinstalling all) fails

cmait: it doesn't contain the default password that I'm requested to enter when running the recovery procedure
pardon me.....

recovery console is different than restoring the OS.....for getting into recovery console, you need an admin password, for restoring OS, you don't need that.
Are you using an HP xp cd or a retail version of XP?
There may be a way to do this but I am not sure if a HP xp cd will allow this. It requires that a repair install take place and using an undocumented keystroke during the setup. This was done on  XP pro without service packs so I don't know if it pertains to your situation.
http://pubs.logicalexpressions.com/Pub0009/LPMArticle.asp?ID=305
If you run the offline password editor, you set a new password and don't need the default password. That type of incident as you describe it, seems to be a not uncommon glitch in windows 2000 and XP - suddenly a password is set even if you haven't set one. The PW editor solves it with brute force, quickly and efficiently.
/RID
Yeah, but how can I run the pw editor on a computer that doesn't even start up?
I'm using the hp original restore cd:s.
SOLUTION
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
SOLUTION
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial