troubleshooting Question

How can I correct a Lenovo biometrics corruption?

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PCLANTECHS asked on
HardwareOS Security
6 Comments1 Solution1338 ViewsLast Modified:
We have an IBM Lenovo and somehow the biometrix security has become corrupted.  We get a 'hal.dll is missing' error. I have run a diagnostic on the hard drive--I can see the directory structure but none of the files. Disk commander shows the files, including the entire Windows directory, but they are all appearing to have been deleted and need to be undeleted.  I have been working on just the bare drive, but believing that the problem is a security issue and have asked the person to bring me the laptop.

Does anyone know how to correct this situation.  Is it a biometric corruption? Is there an easy way of attacking this?
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