troubleshooting Question

Comcast SMC Cable Router Management

Avatar of scotttchtc
scotttchtcFlag for United States of America asked on
15 Comments2 Solutions7923 ViewsLast Modified:
Hi All,

I have a Comcast SMC Business cable router. I need to be able to manage this router from the internet. I have a static IP address and I am able to get into the management interface from the inside network using the local LAN ip address with no problem. When I am out of the office, I need to access the mamngement interface to change some settings and I cannot. I have searched high and low on the internet and it seems that Comcast is keeping this a well guarded secrete. I have tried to access it using port 80, 88, 8888, 8080, 8181 and https (443) but no dice. I know Comcast can access it when ever I call for trouble-shooting. Any help would be greatly apprciated. Other routers (Linksys, D-Link, Ect....) I have no problem accessing from the outside.

Thanks in advance.
Join the community to see this answer!
Join our exclusive community to see this answer & millions of others.
Unlock 2 Answers and 15 Comments.
Join the Community
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 2 Answers and 15 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros