nicolepemble
asked on
Help with pictures in Emails
As a marketing effort, we recently added a picture to users email signatures. Today a person reported that a customer wasn't receiving our emails and found them stuck in their SPAM filter.
My questions is, is there a way to get around this so our emails don't get stuck in SPAM filters?
Thanks a bunch in advance!!
My questions is, is there a way to get around this so our emails don't get stuck in SPAM filters?
Thanks a bunch in advance!!
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Corcoran Smith
also - how have you done these images? Just edited the signatures using Word?
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Corcoran - yes we use Word as the advanced signature editor and modify it using that. Just curious, if we weren't getting proper reverse DNS, wouldn't it result in a bounceback? How does this affect SPAM filters (does it tie into SPF)?
upul007 - Do you know to what degree email was getting tagged as spam? Our sales & marketing VP loves this signature idea so we may be fine knowing only a small percentage is getting flagged, but if alot are that is a different story.
Is there a general rule on SPAM filters that say if a picture is over a certain size (pixels or kb) it is flagged as spam?
Thanks for the help guys!
upul007 - Do you know to what degree email was getting tagged as spam? Our sales & marketing VP loves this signature idea so we may be fine knowing only a small percentage is getting flagged, but if alot are that is a different story.
Is there a general rule on SPAM filters that say if a picture is over a certain size (pixels or kb) it is flagged as spam?
Thanks for the help guys!
nicole - in your SMTP virtual server; in the advanced setting, you have your server name (probably server.domain.local). you can also add in a masquerade domain here, which 'should' be server.domain.com . Your ISP can then change your connection name from (using zen in the UK as an example) "88-95-102-182.zen-adsl.co
that way - everything ties up and you're much less likely to be perceived as a spammer. If you're feeling up to it; check out that software; it's pretty neat (and no, i'm in no way affiliated to redearth)
:)
that way - everything ties up and you're much less likely to be perceived as a spammer. If you're feeling up to it; check out that software; it's pretty neat (and no, i'm in no way affiliated to redearth)
:)
It depends on what kind of spam filter / database is in place. If it is one where there is a general usage among domains, none of them will get the emails. We had issues with domains on godaddy.com, some Chinese and European domains. It was at a travel agency and most of our clients were from Europe. Also your target audience will also paly a part in the classification.
Cannot give an exact percentage as once we noted that this was hapenning, the entire concept was discarded. Plain text and attachements sent instead.
If you embed the image, you may also get to know that instead of the image, gibberish end up in the email as well. Some of the clients wont get the email and no notification to you either.
We were sending 2500 flyers a week. About 500 used to get returned due to different reasons. Note that some SPAM filters may not be set to give a notification and just drop the email.
It adds up to more work for your IT support. You can give it a test run for about a week to see the cost benefit ratio (or rather effort and gain).
Cannot give an exact percentage as once we noted that this was hapenning, the entire concept was discarded. Plain text and attachements sent instead.
If you embed the image, you may also get to know that instead of the image, gibberish end up in the email as well. Some of the clients wont get the email and no notification to you either.
We were sending 2500 flyers a week. About 500 used to get returned due to different reasons. Note that some SPAM filters may not be set to give a notification and just drop the email.
It adds up to more work for your IT support. You can give it a test run for about a week to see the cost benefit ratio (or rather effort and gain).