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Outlook 2003 Tools> Options> Spelling, "General Options" is greyed out

In Outlook 2003, logged on as a user without administrative rights to the local machine, Tools> Options> Spelling, "General Options" is greyed out and cannot be accessed. It is not available. This section is available when logged on as a user with administrator rights.

This is the same in every computer in the domain, but is not affected by group policy. If I disable group policy on any machine, the problem still remains.

I have tried uninstalling Proofing Tools, rebooting,  and re-installing it, but when I go back to re-install it, I find that the proofing tools are still installed.

If I uninstall and reinstall Office 2003, the problem remains.

If I uninstall Outlook 2003 and install Outlook XP, the problem is solved.
1 Solution
What is Outlook XP? Maybe the option is not available to users with Outlook 2003?
kzabbottSenior Systems AdministratorCommented:
Did you do a COMPLETE install of Outlook 2003?  (including al proofing tools, spellchecker, etc?).  Even though this is for 2000, it may be helpful:  http://support.microsoft.com/kb/241485/en-us

The other thought I have - since this works under XP - is that it may have to do with Outlook 2003 using Word as the default editor.  Try either setting the spell checking options in Word, or turning off Word as the default editor, then restarting Outlook, and see if that makes a difference.
ScintillateRichAuthor Commented:

Thanks for your help.

Each time I install it I perform a COMPLETE install of Office, including all proofing tools. I've seen that article before and it doesn't solve the problem.

I've tried turning off Word as the defaul email editor, but that didn't work either. Thanks for your suggestion.

Any other ideas?


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ScintillateRichAuthor Commented:
I've just discovered that deleting this registry key dolves the problem: HKCU\Software\Policies\Microsoft\Office\11.0\Outlook\Options\Spelling\

I'm going to use the login script to delete this key from everybodies machines.

Thanks for your help

kzabbottSenior Systems AdministratorCommented:
Excellent!  Glad you figured it out, and I  would ask the moderators here to refund your points.
PAQed with points refunded (125)

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